Owner Retention Tree

Last updated 5 years ago First published 22 July, 2017

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Animal Welfare English Rating: ALL ages Shortest path: 5 nodes Longest path: 21 nodes Possible solutions: 62
Transcription
  • I'd like to surrender my pet because.... I'm Moving. My pet is sick. My pet needs to be euthanized but I can't afford it.. I'm losing my housing. I no longer have time for them. My pet has a behavior issue. .
  • Is it safe for the animal and people to be in the house? I'm not sure.. Yes. No.
  • Schedule the animal for intake.
  • Fill out a behavior request form.
  • Fill out a behavior request form.
  • Is it because your landlord or housing complex has restrictions on pets? No. Yes.
  • Are you allowed to have any pets at all? No. Yes, but my pet doesn't meet the requirements.
  • Have you asked for an exception by giving references, an extra deposit or a pet resume? No. yes, I really have to give up my pet.
  • Schedule intake.
  • Provide housing restrictions resources.
  • Is it because you have too many pets? yes. No.
  • Is it because of breed restriction? no. Yes.
  • Have you had your pet DNA tested? No, I don't know about that. No, I can't afford. Yes, I still can't have my dog.
  • Provide low cost DNA testing.
  • Provide info on DNA testing as well as pet resume and breed restriction handouts.
  • Are you open to other housing options? Yes. No.
  • Schedule for intake.
  • Provide housing solutions.
  • is it because your pet is over the size limit? yes. no.
  • Have you asked your landlord for an exception by asking them to meet your pet/pet resume/referance etc? no. yes.
  • Provide landlord solutions.
  • IS there anything we can do to help you keep your pet? no. Yes.
  • use judgement as to what referral to fill out.
  • Schedule intake.
  • Is there anything we can do to help keep your pet in the home? No. Yes.
  • Use judgement as to what referral to fill out.
  • Schedule intake.
  • Have you asked for an exception by offering to pay an additional deposit or providing a reference for your pet from your vet? Yes. No.
  • Provide resources for landlords - pet resumes, extra deposit, etc. .
  • Are you open to looking at different housing options if we helped you? No. Yes.
  • Provide housing resources.
  • Is there anything else we can do to help you keep your pet in the home? no. yes.
  • Use judgement about what program to refer to.
  • Schedule intake.
  • Is it too far to transport the animals? No. Yes.
  • Would you be open to help with transporting your pets to your new home? No. Yes.
  • Offer pet transport solutions.
  • is there anything we can do to help keep your pets in the home? no. yes.
  • Use judgement about which referral to fill out.
  • Schedule intake.
  • Does your new home have restrictions on housing with pets? No. Yes.
  • Are you allowed to have any pets at all? Yes, but my pet doesn't fit the requirements. No.
  • Are you open to other housing options? Yes. No.
  • Provide housing resources for their new location.
  • Is there anything we can do to help you keep your pet? No. Yes.
  • Use your judgement about what referral to fill out based on client's answers.
  • Schedule intake.
  • Is it because of breed restrictions? No. Yes.
  • Have you had your pet DNA tested? Yes. No, I don't know about that. No, it's too expensive.
  • Provide low cost DNA testing resources and information, plus additional information about pet resumes, references .
  • Provide info on DNA testing.
  • Have you asked your landlord for an exception by paying extra deposit, providing references, etc? Yes. No.
  • Provide information on pet resumes and landlord retention techniques.
  • are you open to different housing options? no. yes.
  • Provide housing resources.
  • Is there anything we can do to help you keep your pet? no. yes.
  • Use judgement on which referral to fill out.
  • Schedule intake.
  • Is there anything we can do to hep you keep your pet? no. Yes.
  • Use judgement as to what referral to fill out.
  • Schedule intake.
  • Is there anything we can do to help you keep your pet? no. yes.
  • Use your judgement as to what referral to fill out.
  • schedule intake.
  • Is it a domestic violence situation? Yes. no.
  • Fill out Keep Me Safe questionnaire, refer to KMS coordinator.
  • Will you be staying with friends or are you homeless? Homeless. Staying with friends.
  • Are you able to keep your pet there if you had some kind of resource like a fence or equipment? No. Yes.
  • Fill out a neighborcorp referral.
  • Are you open to a program that would board your pet for 90 days? Yes. No, I want to give my pet up.
  • Fill out a Keep Me Safe referral and send to KMS coordinator.
  • Schedule intake.
  • Do you need resources for housing for yourself? Yes. No.
  • Are you open to a program that would board your pet for 90 days? Yes. No.
  • Fill out Keep Me Safe request and send to KMS coordinator and also provide housing resources for people..
  • Schedule intake and provide housing resources for people..
  • Are you open to a program that would board your pet for 90 days? No. Yes.
  • Fill out a Keep Me Safe referral, send to KMS coordinator.
  • Schedule intake.
  • Do you want to surrender because you can't afford vet care? No. Yes.
  • Are you open to assistance from our medical program to help you get the care you need? No. Yes.
  • Fill out a Help Me Heal request and send to Help Me Heal coordinator.
  • Would you be able to keep your pet if you had access to vet care AND more knowledge about what care is needed? no. Yes.
  • Fill out Help Me Heal Request, send to Help Me Heal coordinator.
  • Schedule intake.
  • Do you want to surrender your pet because you can't provide the necessary daily care your pet needs to stay well? yes. no.
  • Could you provide the care if you had more knowledge? No. yes.
  • Are you open to learning from one of our vet techs or vets? No. yes.
  • Fill out a help me heal referral, send to HMH coordinator.
  • Is there anything we can do to help you keep your pet? no. yes.
  • Use judgement as to what referral to fill out.
  • Schedule intake.
  • is there anything we can do to help you keep your pet? no. yes.
  • Ask additional questions and use judgement as to what kind of referral to fill out.
  • Schedule intake.
  • Is there anything we can do to help you keep your pet? no. yes.
  • Use judgement as to what referral to fill out.
  • Schedule intake.
  • Do you have transportation to get here? no. Yes.
  • Schedule next available clinic veterinary appointment.
  • We can send a volunteer to pick up your animal. Is that OK? No. Yes.
  • Is it OK if we bury the body here? No. Yes.
  • Send immediate request to volunteer coordinator and note that animal can be buried onsite in the scheduler.
  • Can you have someone pick the body up? No. Yes.
  • Send immediate request to volunteer coordinator and note that the animal's body will be picked up by owner. .
  • Send immediate request to volunteer coordinator. Let them know we also need a volunteer to return the body..
  • We can look up what vets are closest to you. They sometimes do euthanasia for free. Will that help? Yes. no.
  • Provide list of vets that do euthanasia for free.
  • Ask if there is anything else we may be able to do for them and then use judgement about what referral to fill out.
  • Are you open to talking to a behavior team member about ways to improve your pets QOL when you are not home? No. Yes.
  • Fill out behavior referral.
  • Can you hang onto your pet a while longer if we help find a new home? Yes. No.
  • Offer courtesy post/rehoming information.
  • Is there anything we can do to help you keep your pet? No. Yes.
  • Use judgement to fill out referral.
  • Schedule intake.

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