S&I Ordering New Copiers

Last updated 7 years ago

First published 29 December, 2016

English Rating: Above 18 Shortest path: 5 nodes Longest path: 11 nodes Possible solutions: 12

C. Fernando Morales

Is the device's service contract has expired? No. Yes.
Is the unit reporting that the device is having many technical problems? Yes. No.
Check with the Vendor for Service History. Has the unit addressed the issues with the vendor? Yes - Most of them. No.
Request a Service Call to Address the Problems .
Work with Vendor to obtain a Replacement New Device under the Service Contract. Vendor Agreed. Vendor Disagress.
Have Replacement device installed ASAP. Make change in Database.
Area Office and S&I Controller approves New Device. Both Approve. Do not Approve.
Order New Copier.
DO NOT order. Find other solutions.
Is there other circumstances that required a change of Copier (such an unnusual increase of enrollment). Yes. There are some. No really.
Do Not order. Help the Unit with any copier issues.
Seek approval Area Office and S&I Controller. Approved. No approval.
Order New Copier. Find a new location where to move Old Device.
DO NOT Order. Help the Unit with copier issues..
Has the device reached the recommended lifetime usage ? Yes. NO.
Order New Device.
Consider keeping the device. Either extending the service contract or without one. THe Unit Agreed. Would like new device.
DO NOt Order. Extend Contract .
consider downgrading the model of new device. Lower Model Ok by Area Office. The Area Office preger similar model to current.
Order lower Model .
Have S&I Controler Approve. Approve Granted. Not granted.
Order Similar Model.
Order lower Model based in copy volumes.