Does the issue look to be specific to content (Static content error, Video/Audio etc) ?
Yes. No.
Is the product 1 tab populated?
Yes. No.
Change to issue subtype content and use 'Change team to auto assign to relevant content team.
Return to T2 for Product information to be added. on return Use change team to sent it to content team.
Is it related to the Ed UI (Ed platform).
Yes. No it looks like its Identity related. No it looks like its related to the RCE.. No It looks like another service.
Ensure all Data is available to replicate issue and pass on to the Ed team. Component Ed, Issue subtype Platform, Owner: Sean Gallagher.
Send to the identity team. Issuetype platform, Component Ed, Element IDMA2016. Owner Karen Murphy.
Pass ticket over to the RCE team. Component RCE, Issue subtype platform. Owner: Mark Barricsale.