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How to Engage IT

Last updated 7 years ago First published 18 June, 2017

In IT there are many touch points, this simple decision tree seeks to steer staff tot he right area for engagement.

English Rating: ALL ages Shortest path: 3 nodes Longest path: 7 nodes Possible solutions: 4
Paul Cholo Testing this software
Transcription
  • Is something you have used before, no longer working? Yes. No.
  • Call the service desk ext 1111.
  • Are you seeking to expand a existing IT offering. Yes. No.
  • Contact IT Service Manager.
  • Are you seeking to add or create a new service. No. Yes.
  • Contact ITSS SErvice DEsk.
  • Contact BRM.

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