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Email Recieved

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Last updated 8 years ago

First published 22 September, 2016

English Rating: ALL ages Shortest path: 3 nodes Longest path: 5 nodes Possible solutions: 3

Matt Blundell n/a

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Response Required? No. Yes.
SEA marks as completed (check), email is retained as .msg file, if a business record.
Is the email to be forwarded to another team member for a conclusive response? Yes. No.
Email is forwarded as appropriate and marked as assigned (flag). Team member recieving email must retain all correspodence in .msg file, if a business record.
SEA provides response, marks email as completed (check) email-string is retained as .msg file, if a business record.