Transcription
  • What is the issues? Missing contact info in the inbox. Any other issue.
  • Does SWAT Audit/Pearl Admin/Splunk solve your issue? Yes. No.
  • Assign to the Bug Team.
  • Is this a coaching opportunity? Answer. No.
  • Solve the ticket.
  • Fill out Google Form and then solve the ticket.
  • DOes SWAT Audit/Pearl Admin/Splunk solve your issue? Yes. No.
  • Assign to the Bug Team.
  • Is this a coaching opportunity? Yes. No.
  • Fill out the Google Form, submit a selected lead on behalf of Beth, and solve the ticket.
  • Let Alan know what happened and solve the ticket.

Related Topics