Scenario: The entry door does not open after passport scanning

Last updated 4 years ago First published 03 July, 2017

Technology English Rating: ALL ages Shortest path: 3 nodes Longest path: 7 nodes Possible solutions: 3
  • Is the Gate software working properly ? Yes. No.
  • Troubleshoot Gate software.
  • Run the TestDoor software.. Check the 'Left Item' status.
  • Is it 'True'? No. Yes.
  • Check interlock sensor and interface card..
  • Test Open and close the Entry Door using the TestDoor software.

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