iBoske | Start

Keith McVean

What system is being affected? Database or eResource. Symphony (Bookmyne, Enterprise, Workflows). Windows.
Cry out to the heavens!.
Is this about Bookmyne, Enterprise, or Workflows? Bookmyne. Enterprise. Workflows.
Call IT Helpdesk..
Call IT Helpdesk..
Can you login? Yes. No.
Looks good to me!.
Call LIT to reset your PIN..
Staff, Internet Terminal, or Customers? Staff. Internet Terminal. Customer.
Call IT Helpdesk.
Too bad. So sad..
Does it power on? Yes. No.
Hardware Failure. Call IT Helpdesk.
Does it boot up into MyPC? Yes. No.
Software Failure. Call IT Helpdesk.
can customers or staff login? Yes. No.
Looks good to me!.
Are people having trouble signing into some eResources or the catalogue? Yes. No. Sometimes.
SIP2 is down. Call IT Helpdesk.
MyPC is acting funny. Call LIT..
myPC Server is down. Call IT Helpdesk.