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Guide Diagnosis Tool

Last updated 6 years ago First published 11 December, 2016

English Rating: ALL ages Shortest path: 3 nodes Longest path: 21 nodes Possible solutions: 11
Nikoli Saltana P
njws17 1 2
Transcription
  • Does the guide load? Yes. No.
  • Go to Settings, select Defaults, select OK, re run the guide..
  • Have you entered your login info? Yes. No.
  • Go to Settings, enter login info, select OK. Run the guide..
  • Do you see an error loading data? Yes. No.
  • Go to Settings, select the "Soft Reset" option, select OK. Run the guide..
  • Does the guide display programme info? Yes. No.
  • Go to Settings, select the Soft Reset option, select OK. Run the guide..
  • Are you concerned that you do not have a complete channel list? Yes. No.
  • Go to Settings and change Source XML to "UK/USA" or "UK/USA Amyslist"..
  • Are you struggling to play a channel stream? Yes. No.
  • The guide is designed to provide programme information, it is the end users job to link the guide channels to streams. A selection of addons are pre-registered to the guide and will be offered as a choice when selecting a channel if the relevant channel stream is available. If the guide instead displays a menu with Choose Stream highlighted then you do not have any pre-registered addons with that specific channel stream installed. Please see the Pinned Post for more info..
  • Are you experiencing video issues such as juddering? Yes. No.
  • Please make a new post on the group support page explaining your issue and that you have completed the Diagnosis Tool..
  • Go to Settings and select the "Disable OSD" option, select OK, try the guide again. Has your issue been solved? Yes. No.
  • Enjoy the guide :).
  • Go to Settings and select the "Alternate Streaming Method" option, select OK, try the guide again. Has your issue been solved? Yes. No.
  • Enjoy the guide :).
  • Go to Settings and disable "Alternate Streaming Method" and "Disable OSD" options, select OK. Go to System Settings > Video > (change settings level to Expert), Acceleration > disable the "Surface" codec. Try the guide again. Has your issue been resolved? Yes. No.
  • Enjoy the guide :).
  • Please make a new post on the group support page explaining your issue and that you have completed the Diagnosis Tool..

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1/1 ErrorException in Filesystem.php line 81: file_put_contents(/homepages/41/d505103166/htdocs/iboske/prototype/beta/storage/framework/sessions/abc48d8a7e48462b26214ea38daf79789121e6e4): failed to open stream: Disk quota exceeded

  1. in Filesystem.php line 81
  2. at HandleExceptions->handleError('2', 'file_put_contents(/homepages/41/d505103166/htdocs/iboske/prototype/beta/storage/framework/sessions/abc48d8a7e48462b26214ea38daf79789121e6e4): failed to open stream: Disk quota exceeded', '/homepages/41/d505103166/htdocs/iboske/prototype/beta/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php', '81', array('path' => '/homepages/41/d505103166/htdocs/iboske/prototype/beta/storage/framework/sessions/abc48d8a7e48462b26214ea38daf79789121e6e4', 'contents' => 'a:4:{s:6:"_token";s:40:"YuK1V6iMM4Azh5aDuwkJFwWdRN0UHajzQQR7jfts";s:9:"_previous";a:1:{s:3:"url";s:56:"https://iboske.com/njws17/105775104/guide-diagnosis-tool";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1679583658;s:1:"c";i:1679583658;s:1:"l";s:1:"0";}s:5:"flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', 'lock' => true))
  3. at file_put_contents('/homepages/41/d505103166/htdocs/iboske/prototype/beta/storage/framework/sessions/abc48d8a7e48462b26214ea38daf79789121e6e4', 'a:4:{s:6:"_token";s:40:"YuK1V6iMM4Azh5aDuwkJFwWdRN0UHajzQQR7jfts";s:9:"_previous";a:1:{s:3:"url";s:56:"https://iboske.com/njws17/105775104/guide-diagnosis-tool";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1679583658;s:1:"c";i:1679583658;s:1:"l";s:1:"0";}s:5:"flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', '2') in Filesystem.php line 81
  4. at Filesystem->put('/homepages/41/d505103166/htdocs/iboske/prototype/beta/storage/framework/sessions/abc48d8a7e48462b26214ea38daf79789121e6e4', 'a:4:{s:6:"_token";s:40:"YuK1V6iMM4Azh5aDuwkJFwWdRN0UHajzQQR7jfts";s:9:"_previous";a:1:{s:3:"url";s:56:"https://iboske.com/njws17/105775104/guide-diagnosis-tool";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1679583658;s:1:"c";i:1679583658;s:1:"l";s:1:"0";}s:5:"flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}', true) in FileSessionHandler.php line 71
  5. at FileSessionHandler->write('abc48d8a7e48462b26214ea38daf79789121e6e4', 'a:4:{s:6:"_token";s:40:"YuK1V6iMM4Azh5aDuwkJFwWdRN0UHajzQQR7jfts";s:9:"_previous";a:1:{s:3:"url";s:56:"https://iboske.com/njws17/105775104/guide-diagnosis-tool";}s:9:"_sf2_meta";a:3:{s:1:"u";i:1679583658;s:1:"c";i:1679583658;s:1:"l";s:1:"0";}s:5:"flash";a:2:{s:3:"old";a:0:{}s:3:"new";a:0:{}}}') in Store.php line 262
  6. at Store->save() in StartSession.php line 88
  7. at StartSession->terminate(object(Request), object(Response)) in Kernel.php line 145
  8. at Kernel->terminate(object(Request), object(Response)) in index.php line 72