What can I Help You With.
Medication. Calling For Results. Reschedule Appt. New Appt.
- Make Sure no associated testing, offer to reschedule and document in nextgen.
Newport News or Harborview. Williamsburg.
Already Seeing Pulmonogolist?
- Can Not Schedule. Please ask Referring Doctor to Contact dr. Vijay Directly if they think patient needs to be seen. Offer appt in Newport News Physicians.
Insurance We take. Insurance We Don't Take.
- Try and Offer other doctors .
What Are they being Seen For.
- Document in Nextgen, Notify Referring Office of date/time/bring info.
- Schedule 1st available and notify referring physician if needs to be seen sooner to contact the doctor.
First Available or Particular Doctor.
Specific Doctor. First Available.
- Offer appt date. If not accepted because to far. Offer 1st available with other doctors.
Any Previous Pulmonologist or which hospital with records.
No. Get Records.
- Ok t o schedule.
Is this a new medication or Refil.
- Confirm active patient. Collect Info and send to clinical staff.
Patient with Regular Appoints.
- Offer to Provide one moth refill and make appt within a month.
Controlled Substance (Narcotics/Stimulants).
- Forward to Doctor.
- Refil Medication.
Is Result Documented and Patient Returning Phone Call.
- Give Result from Nextgen.
- See if you can help paitient. IF not document and notify Clinical Staff.