What can I Help You With.
New Appt. Medication. Calling For Results. Reschedule Appt.
Make Sure no associated testing, offer to reschedule and document in nextgen.
Which Office.
Williamsburg. Newport News or Harborview.
Already Seeing Pulmonogolist?
No. Yes.
Can Not Schedule. Please ask Referring Doctor to Contact dr. Vijay Directly if they think patient needs to be seen. Offer appt in Newport News Physicians.
Insurance.
Insurance We take. Insurance We Don't Take.
Try and Offer other doctors .
What Are they being Seen For.
Non-Urgent. Urgent.
Document in Nextgen, Notify Referring Office of date/time/bring info.
Schedule 1st available and notify referring physician if needs to be seen sooner to contact the doctor.
First Available or Particular Doctor.
First Available. Specific Doctor.
Offer appt date. If not accepted because to far. Offer 1st available with other doctors.
Any Previous Pulmonologist or which hospital with records.
Get Records. No.
Solution.
Ok t o schedule.
Is this a new medication or Refil.
New/Other. Refil.
Confirm active patient. Collect Info and send to clinical staff.
Patient with Regular Appoints.
Yes. No.
Offer to Provide one moth refill and make appt within a month.