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HWI Troubleshooting Flow Chart

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Last updated 6 years ago

First published 20 April, 2018

English Rating: ALL ages Shortest path: 3 nodes Longest path: 13 nodes Possible solutions: 8

Caitlin McNeill Marketing

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Does pilot light? Yes. No.
Temp solution.
Does main burner light? Yes. Temp.
Temp.
Does burner light intermittently? Yes. Temp.
Temp.
Is pilot flame too small? No. Yes.
Main burner burns extended time and then cuts out. No. Yes.
Return valve box for repair.
Does unit have ventilation in enclosure? Yes. No.
Return valve box for repair.
Install ventilation in enclosure.
Is there too much media over blow-out box? Yes. No.
Remove media from around blow-out box.
Check gas pressure and/or clean/replace pilot orifice.