Overlay

Last updated 7 years ago

First published 27 September, 2017

English Rating: ALL ages Shortest path: 3 nodes Longest path: 5 nodes Possible solutions: 4

Uday Varkhedkar

Is the Overlay Sidebar Loading? (Include image of Overlay Side Bar). Yes- It loads and features data about the page. Yes but the sidebar is requesting me to log in despite the fact that I am already logged in. No- The sidebar is not loading.
The problem is most likely that your browser is blocking 3rd party cookies. Please enable 3rd party cookies from dash.parsely.com and beta.parsely.com. Please also try to log in again. If you still experience problems, please click here to send an email to our support team with additional details about your problems..
It seems like you have an adblocker running. Please disable the adblocker, refresh your page, and attempt to launch overlay again. If this problem persists despite the disabling of adblockers, please contact our support team here with more details about your problem.
Is there a problem with badges/slots missing for some or all post links? Yes. No.
The problem is most likely related to the way we the way we determine the position of articles and HTML elements on your page. Read more about this issue under #3 of Best Practices on this page (https://www.parse.ly/help/post/4282/how-does-the-overlay-track-slots/). If you have attempted to fix the issue using the advice linked above and the problem persists, please contact our support team here..
Click here to send an email to our support team with additional details about your problem.